Quick Summary: We collect only what we need to provide our services. We don't sell your data. You can request deletion of your data at any time by contacting us at byldtechnologies@hotmail.com.
01. Who We Are
Byld Technologies LLC ("Byld," "we," "us," or "our") is a technology company providing website development, custom software, and AI implementation services to small businesses in the United States.
Business Name: Byld Technologies LLC
Email: byldtechnologies@hotmail.com
Phone: +1 (307) 622-4946
This Privacy Policy applies to all services offered by Byld Technologies, including our website at byldtechnologies.com, client portals, and any other digital properties we operate.
02. Information We Collect
Information You Provide Directly
- Contact information: Name, email address, phone number, business name, and location when you fill out our contact form, book a consultation, or communicate with us.
- Project information: Details about your business, project requirements, goals, and budget that you share during consultations or onboarding.
- Payment information: Billing details processed through Stripe. We do not store your full card number — Stripe handles all payment data in accordance with PCI-DSS standards.
- Communications: Content of emails, messages, or other communications you send us.
- Account credentials: If you access a client portal, your username and encrypted password.
Information Collected Automatically
- Usage data: Pages visited, time spent, clicks, and navigation patterns on our website.
- Device information: Browser type, operating system, screen resolution, and device type.
- IP address: Used for security and approximate geographic location (country/state level).
- Cookies and similar technologies: See Section 5 for full details.
Information From Third Parties
- If you contact us via LinkedIn, Facebook, or other platforms, we may receive basic profile information.
- Analytics providers (Google Analytics) may share aggregated, anonymized data about website usage.
03. How We Use Your Information
We use your information only for legitimate business purposes:
- Service delivery: To build, deliver, and support the websites, software, and AI solutions you've hired us to create.
- Communication: To respond to inquiries, send project updates, share invoices, and provide support.
- Billing: To process payments and manage your account.
- Improvement: To understand how our website is used and improve our services.
- Legal compliance: To meet our legal obligations, resolve disputes, and enforce agreements.
- Marketing (with consent): If you've opted in, to send newsletters, case studies, or service updates. You can unsubscribe at any time.
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
04. Sharing Your Information
We share your information only in these limited circumstances:
- Service providers: Trusted third-party vendors who help us operate our business (e.g., Stripe for payments, Google Workspace for email, project management tools). These providers are contractually obligated to protect your data.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer to the acquiring entity, who will be bound by this policy.
- With your consent: In any other circumstance where you've explicitly authorized us to share your information.
Key Third-Party Services We Use
- Stripe — Payment processing (stripe.com/privacy)
- Google Analytics — Website analytics (anonymized)
- Google Workspace — Email and document storage
- Calendly / scheduling tools — Appointment booking
05. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website.
Types of Cookies We Use
- Essential cookies: Required for the website to function (session management, security). Cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These are anonymized.
- Preference cookies: Remember your settings and preferences for future visits.
- Marketing cookies: Used only if you've opted in to remarketing, allowing us to show relevant ads on platforms like Google or Meta.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling essential cookies may affect website functionality. For opt-out of Google Analytics specifically, visit tools.google.com/dlpage/gaoptout.
06. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our business relationship
- Comply with legal obligations (e.g., tax records — typically 7 years)
- Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it. You may request earlier deletion at any time (see Section 7).
- Consultation inquiries (no project started): Retained for 12 months
- Active client project data: Retained for the duration of the project + 3 years
- Financial records: Retained for 7 years per U.S. tax law
- Marketing opt-in records: Until you unsubscribe
07. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data (subject to legal retention requirements).
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for marketing purposes at any time.
- Restriction: Request that we restrict how we process your data while a dispute is resolved.
- Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, email us at byldtechnologies@hotmail.com. We will respond within 30 days. We may need to verify your identity before processing certain requests.
California Residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know about the categories of personal information collected, the right to opt out of "sale" of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.
08. Security
We implement industry-standard technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Encrypted storage of sensitive data
- Access controls limiting who can view client data
- Regular security reviews of our systems and processes
- Payment data handled exclusively by Stripe (PCI-DSS Level 1 certified)
No system is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable law.
09. Children's Privacy
Our services are directed exclusively to business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
10. Third-Party Links
Our website and client deliverables may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to Byld Technologies properties.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify active clients via email at least 14 days before changes take effect
- Post a notice on our website for 30 days
Your continued use of our services after changes take effect constitutes acceptance of the updated policy.